A password reset email has been sent to the email address on file for your account, but may take several minutes to show up in your inbox. Please wait at least 10 minutes before attempting another reset.
Within Australia we deliver all our orders via Australia Post - FREE shipping for orders over $100 AUD. If orders are sent before 1pm (Eastern Standard Time) on a business day, it will be sent on that day. We try hard to deliver your order within 2 days but it will be longer if you live in a remote area.
If goods are damaged or lost in transit then we will take responsibility for this. This rarely happens and we will deal with Australia Post to sort out any problems. Please notify us for a return of damaged goods or if your goods have not arrived in a reasonable time frame.
If you are an international customer then we can send goods to you. You will be charged all postage costs associated with delivery and be responsible for any input duty or sales tax appropriate to you country. The Australian Goods and Services Tax will not be charged to you.